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Estimated Delivery Time:
* Please note, during extreme heat during the summer months, we may hold
shipments to your area here in our warehouse. If you feel this may be a problem
because of a time sensitive package, please call our order department at
(732)548-1242 to discuss other options. Orders placed will ship within
the next 1 or 2 business days. Faster shipping options may be available. Please
call our order department at (732)548-1242 for more information. All packages
are packed in safety packages to ensure proper delivery. We do everything
possible on our end to protect our wine shipments from temperature-related
damage. If you are concerned about the weather in your area, you may request a
specific shipping date or you may choose a faster shipping method. You will
receive an email containing tracking information once your order is boxed and
ready for shipment. Please note, these tracking numbers will not be active
until they are scanned by the driver. (For example, if you have an order
scheduled to ship on a Monday, we may box it on a Friday and send you the
tracking info. However, the tracking info will not be valid until the driver
picks it up on Monday.)
Signature Policy:
You must be 21 years of age or older to purchase wine from Winemo.com.
All packages sent out by Winemo.com require a signature upon
delivery. It is highly recommended that you provide us with a business shipping
address for best service. Customer comments on their order such as "Please
leave on back porch" or "Please leave at front door" will be ignored! We will
not be able to refund any shipping charges if your package comes back to us
because there was no adult to sign for the wine!
Returns:
Winemo.com is committed to 100% customer satisfaction! If there is any problem
with your order, we want to know about it. Please note, any problems with the
receipt of your package must be called in to us within 30 days of the delivery
date! If you suspect the bottle is bad, please just put the cork back in the
wine leaving the contents of the wine in the bottle. We can't take back any
empty bottles! If you find any errors regarding type of wine and
vintage, please call our order department or send an e-mail to
admin@winemo.com right away. Winemo.com will arrange to have the
package picked up and returned to us right away for inspection. Once the
package is returned to us, we will inspect the contents and then send out a
replacement package to you. For this reason, it is vital that you let us know
of any error immediately to ensure the fastest delivery of your new shipment.
If you wish to return your wine for any other reason you may do so. Please
re-pack the wine and send it to "The Winemo.com, Attn: Returns, 1701 Oak Tree
Road, Edison, NJ - 08820". Please include a copy of the original sales receipt
with the package. Please note: All returns are subject to a 5% restocking fee.
--Title to, and ownership of, all wine passes from Winemo.com to the purchaser
in the State of New Jersey and the purchaser takes all responsibility for the
shipping it from New Jersey to his/her home state. By arranging for
transportation of the wine, Winemo.com is providing a service to, and acting on
behalf of the purchaser. By utilizing this service from Winemo.com, the
purchaser is representing that he/she is acting in a fashion compliant with
his/her local and state laws regarding the purchase, transportation and
delivery of wine. The purchaser represents that he/she has obtained any
required permission, paid any required fees, is working through properly
licensed intermediaries where required, is legally entitled to take possession
of wine and is legally entitled to take quantities ordered and once again
authorizes that he/she is 21 years of age.
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